First impression is the last impression. And this is true for any hotel guests. A first-class experience at your hotel begins the moment your guests enter the car park, with final impressions made as they drive out – no matter how hard your team has worked in-between. Whilst continued strong growth in the sector is positive news, a decline in conferences and banqueting as well as leisure services, alongside rising overhead costs, really put a strain on owners and managers to maximise profitability and delight guests. This emphasises the importance of your hotel’s car park – providing exceptional service for every guest, whilst maximising profits and minimising abuse. Secure Parking Solutions recognises that effective and efficient car park management is closely linked to any hospitality service’s brand, helping to improve a customer’s experience and reducing the potential for dissatisfaction and abuse along the way. Working with a number of big-name customers across a range of hotel groups, we’ve helped hundreds of sites to ensure their parking facilities are running as smoothly as possible.